{"id":1795,"date":"2019-12-25T20:15:52","date_gmt":"2019-12-25T12:15:52","guid":{"rendered":"https:\/\/www.samindiatour.com\/blog\/?p=1795"},"modified":"2022-04-09T16:31:51","modified_gmt":"2022-04-09T08:31:51","slug":"mumbai-dabba-wala-working-and-other-information","status":"publish","type":"post","link":"https:\/\/www.samindiatour.com\/blog\/mumbai-dabba-wala-working-and-other-information\/","title":{"rendered":"Mumbai Dabbawala working and other information."},"content":{"rendered":"\n

Bombay or Mumbai as it is better known today is the corporate capital of India. Mumbai is a microcosm in itself with people from every corner of India coming to make their dreams come true. There are opportunities in plenty in every field wide open to everyone. The Bollywood which churns out Hindi movies by dozens attracts thousands of budding and aspiring actors and actresses, Some of them make large while others just disappear in the oblivion. The original inhabitants of Mumbai were fisher men who are now a minority in their own domain. Mumbai has a distinctive culture and a characteristic flavor of its own. These scores of immigrants who came to the city to make big not only rendered their useful services to the various sectors but developed a very new culture of its own.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The Mumbai local train is the life line of this city. The\ncity plans its schedule according to the local trains timetable, say for\ninstance the distance between Borivali  a\nstation on the outskirts of Mumbai and \nMumbai Central is more than 30 kms and it takes more than an hour to\nreach by local train. The office goers have a fixed plan for everyday and you\nwill find same individuals traveling say for instance on the 7:05 AM fast\nlocal. Just imagine these people travel more than 3 hours everyday during  their  journey to their office and back.  <\/p>\n\n\n\n

If you get a chance to travel in Mumbai local you sure will\nnotice these people sporting white shirts and typical Gandhi caps and carrying\nscores of tiffin  boxes in special\ncontainers on their head or in special luggage trolleys. You will never see\nthis spectacle at any other place. These people are called \u201cDabba Wala\u201d in\nlocal parlance. There are around five thousand Dabba wala or the tiffin box\ncarriers employed in this unique trade.<\/p>\n\n\n\n

In 1890 the Mumbai was growing as a metropolitan city with\nlots of new offices .Workers from all parts of India were working hard in these\noffices .This was the time when  a\nservice was started by Mahadeo Havaji Bachche to deliver piping hot home cooked\ncollected from homes and delivered to respective offices.<\/p>\n\n\n\n

These Dabba wala have a strict dress code and they wear\nwhite shirt with a white Gandhi cap on the head. Most of these workers belong\nto the Maharashtrian \u201cVarkari\u201d community. They earn nothing more than six\nDollars a day. Their job entails collection of cooked food from respective\nhomes and to deliver the same to the workers office and returning empty tiffins\nback to respective households. These people earn a fixed monthly salary of 8000\nINR which is roughly some 120 USD . <\/p>\n\n\n\n

A fact worth mentioning is that these dabba wala render a flawless service with almost no mistakes, The occurrence of mistakes is almost 1 in 6 million which is abysmally low. The question arises how these people maintain such an immaculate record. Mumbai is a vast metropolis with more than 200000 customers , How do these dabba walas maintain such a fine record of impeccable service? The answer is meticulous planning and execution of the same, Normally these people use cycles coupled with Mumbai local trains for fast deliveries which never fail. The lunch boxes carry a colour coding system , respective colours are used to differentiate the areas, rarely there is any mistake .This 130 year old industry is still growing and provides jobs to not so educated readily, The entry level qualification is just a pass in std 8.The Dabba walas of Mumbai have been certified as Six sigma complaint by the Forbes.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Prince Charles on his maiden Mumbai visit in year 2003 spent\ntime to understand the dynamics of the dabba wala trade and he was full of\npraise for these Samaritans delivering this service 52 weeks in a year continuously\nfor last 130 odd years. The dabba wala organization distributed sweets to their\ncustomers as they rejoiced the wedding of Prince Harry with Meghan Markle.<\/p>\n\n\n\n

Earlier the dabba wala used minimal technology now the\nmodern technology of faster communication like whatsapp and SMS have made their\njob easier. These people are now also using the services of Ola and Uber to\nraise their service standards and shorten the delivery time.<\/p>\n\n\n\n

Normally a  tiffin\nchanges six pair of hands on its journey to the respective user. Just imagine\nhow a worker who has left his home early morning to catch the local train is\nserved piping hot lunch prepared by his wife. The empty tiffins are also\ntransported back to respective homes.<\/p>\n\n\n\n

On your next Mumbai tour you can appreciate the hard work of\nthese dabba wala as you can spend some time with them to understand the nitty gritty\nof their trade.<\/p>\n","protected":false},"excerpt":{"rendered":"

Bombay or Mumbai as it is better known today is the corporate capital of India. 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